Privacy policy

AIR SHOCK PRIVACY STATEMENT - YOUR PRIVACY RIGHTS 

This Privacy Policy applies to information we collect from you 
This statement describes our privacy practices for all of the Internet and mobile websites owned or operated by Driffin, LLC (referred to herein as the “Company” or “we”) and for all information that we collect through your use of any services provided by us or your purchase of any products sold by us, including information obtained through your use of mobile websites, text programs and mobile applications.

We collect information from you in many ways

  • We collect information directly from you. For example, if you register for a promotion. We might collect information if you post a comment on one of our websites or request information. We also collect information when you buy something.
  • We collect information from you passively. We use tracking tools like browser cookies and web beacons.  

We get information about you from third parties. For example, social media platforms may give us information about you. We may combine the information we collect from you with the information we get from third parties.

We collect various information about you 
We may collect your name, email address, mailing address, phone number, cell phone number, or credit card number, for example. We may ask you for information to learn more about you, like your age or products you like. In a mobile environment, we might collect your location. We might look at how often you use a particular website, or application  and where you downloaded it.

We use information as disclosed and described here

  • To respond to your requests or questions. For example, we might use your information to register you for promotions.
  • To improve our products and services. We might use your information to customize your experience with us. To look at site trends and customer interests. We may use your information to make website or product improvements. We may also combine information we get from you with information we have gotten from third parties.
  • For security purposes. We may use information to protect our company, our customers, or our websites.
  • To promote us and our various websites. Unless we tell you otherwise, we might notify you about products, special promotions, or offers. We might tell you about new website features or products. We might also push out mobile notices for content or offers we think you might like.
  • To communicate with you about your account or our relationship. We may contact you to tell you about changes to this Policy or our website Terms. We may also tell you about issues with your orders.

We may share information with third parties
Your information may be shared when legally permitted, including in the following situations: 

Within our company (including our affiliated companies).

With third parties who perform services on our behalf. For example, we share information with vendors, or will authorize them to collect information on our behalf. Some vendors may be located outside of the United States.

If we think we have to in order to comply with the law. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. We may also share information to protect us, our sites, or our users. We might share information with other companies for fraud and credit risk reduction.

With any successor to all or part of our business. For example, if part of our business was sold we may sell our customer list as part of that transaction.

Our websites may link to third party sites or services we don’t control
If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the information practices of that website. You should read the privacy policy of other websites carefully. We are not responsible for such third party's sites.

We use standard security measures to protect your information 
The Internet is not 100% secure. We thus cannot promise that your information will be completely safe. Please use caution when using the Internet or providing personal information to others.

Our websites, digital platforms and programs are not intended for kids 
Our websites are not intended for children under 13. We take steps on these sites to avoid collecting information online from children under 13. In some cases, children may give us information without us knowing about it. If you are a parent or legal guardian and believe that your child under 13 has provided us with personally identifiable information, please email us or call us at 1-847-677-0055. Learn more about how to protect your child online. Read the helpful information provided by the FTC.

We store information in the United States. Information we maintain is stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.

Your choices about our marketing and tracking tools

  • You can opt out of marketing emails. To stop receiving our promotional emails, please email us or call us at 1-847-677-0055. Please indicate whether you wish to continue to receive Air Shock catalogs and other postal mailings.
  • Our do not track policy. Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
  • You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone. Each push notification has an “unsubscribe” link.
  • You have other controls you can exercise. You can choose whether or not to share personal information. If you choose not to share, some features and services may be more difficult or impossible to use. If you turn off cookies or tracking tools, parts of our site and services may also not work properly.

Feel free to contact us if you have more questions. You can email us at: ask@airshock.us

We may update this Policy. From time to time, we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.